Citroën recalls over 110.000 C3 and C3 Aircross units due to software error
Service Alert: Citroën recalls over 110,000 vehicles. Software error that "tricks" drivers into speeding
French carmaker Citroën has launched a massive recall campaign targeting two of its most popular models: the C3 and C3 Aircross. The problem, which is electronic in nature, directly affects the driver assistance systems, turning a safety feature into a source of confusion for users.
When technology fails: The problem of poor "vision"
The core of the problem lies in the front camera, a vital component in modern cars. It is responsible for "reading" road signs and transmitting the information to the dashboard. Due to a software error, the camera incorrectly scans speed limits or fails to detect real restrictions.
The consequence? The assistance system does not display the correct warnings, leaving the driver without precise information about the legal speed limit on the respective road section.
Weak Link: BCM Module
Technical investigations have located the fault at the Body Control Module (BCM). This is the "brain" that manages the vehicle's electronic and assistance systems.
- Cause: Faulty software installed on this module.
- Effect: Incorrect display of speed limits on the instrument panel.
- Scope: 113,031 units are targeted.
Pay attention to the calendar: Copies produced within a specific period are affected, namely between April 5, 2024 and May 7, 2025.
What should Citroën owners do?
The good news is that the fault does not require the replacement of complex mechanical parts. The fix is purely IT and consists of a software update of the BCM module.
| Procedure Details | Key Information |
| Service Duration | Approximately 2 hours |
| Costs | Free of charge (fully covered by the manufacturer) |
| Required Action | Visit an authorized service center upon receiving official notification |
Although the problem does not affect the physical integrity of the engine or braking system, ignoring it can lead to unpleasant situations, such as unintentionally exceeding speed limits and, implicitly, traffic penalties.
Impact on the brand
This recall comes at a time when the automotive industry is extremely attentive to active safety, under the pressure of increasingly strict European regulations. For Citroën, the rapid management of this software "bug" is essential to maintain customer confidence in a highly competitive market segment (small class and compact SUVs).
Impact in Romania: How "hit" is the local market?
Although the figure of 113,031 vehicles represents the total volume at European level, the impact in Romania is significant, considering that the C3 model is one of the brand's sales pillars on our market, being extremely popular both among private buyers and in the fleets of ride-sharing or delivery companies.
- Estimated sales: According to APIA and DRPCIV registration data, Citroën annually records volumes in Romania that vary between 1,500 and 2,500 units for the C3/C3 Aircross range.
- Locally affected units: Given the 13-month production window, it is estimated that over 1,200 Romanian owners could receive official notifications in the coming period.
- Context: Romania is a sensitive market when it comes to road safety, and the use of traffic sign recognition systems is heavily promoted by dealers as a selling point against competition (such as Dacia Sandero).
"Healing" procedure: 120 minutes in service
Brand representatives clarified that the solution does not require the replacement of physical components, but a complex software update.
"Customers will be contacted by registered mail or via the My Citroën application. Although in some cases Over-the-Air updates are being discussed, for this specific BCM module calibration issue, physical presence in the service is necessary to guarantee the safety of the system," sources within the dealer network state.
The intervention lasts approximately 2 hours and is, according to the law, completely free for owners.