Rolls-Royce Cullinan: Service recall campaign for the luxury SUV

When the "Magic Carpet" has a loose bolt: Rolls-Royce recalls the Cullinan model

In a world where perfection is the minimum standard of delivery, even a simple noise can set off a global alert. Rolls-Royce, the ultimate symbol of British refinement, has initiated a recall campaign for its ultra-luxury SUV, the Cullinan, for a reason as trivial as it is critical: a nut that "won't" stay in place.

Typically, Rolls-Royce owners expect the only sound they hear in the cabin to be the ticking of the on-board clock (according to David Ogilvy's famous advertisement). However, technical reality has shown that even the "fortresses on wheels" worth over 400,000 euros are not immune to human assembly errors.

A "rude" noise on a test drive

It all started in a very practical way. During a routine test drive, an examiner noticed an unusual noise coming from the rear of the vehicle. What seemed to be a simple vibration turned out to be a safety issue: a loose nut securing the retractor for the rear seat belts.

The internal investigation immediately launched revealed that 102 units, produced over a generous period of time — between November 27, 2019 and November 19, 2025 — could have this manufacturing defect.

Luxury ban: No passengers in the back and no luggage

The measure taken by the Goodwood-based manufacturer is as drastic as it is necessary to avoid any legal or safety risks. The owners concerned have been given clear and rather unusual instructions for an SUV of such size:

• Prohibited in the rear seats: Because the seat belt may not function properly in the event of an impact, customers are advised not to carry passengers in the rear seat.
• "Decorative" trunk: Use of the storage space is also restricted until the problem is fixed.

"It's a rare situation where a Cullinan owner is advised to use the car more like a two-seater coupé, ignoring exactly the area for which this model is famous: the royal comfort of the rear passengers."

Free remedy for a "millimeter" problem

Fortunately for the brand's reputation, no accidents or injuries have been reported due to this troublesome nut. The technical solution is a quick one: check the components and tighten the nut to the exact factory specifications.

The official service campaign will start in May 2026, and the intervention will be free of charge. Until then, the 102 owners will have to make do with the driving experience, leaving the back seats empty, as proof that even perfection sometimes needs a wrench.